- Click stat and then click Run.
- Type regedit, and then click OK.
- In the navigation pane, locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- In the right pane, right click on 'UpperFilters' and click Delete.
- When you are prompted to confirm the deletion, click Yes.
- In the right pane, right click on 'LowerFilters' and click Delete.
- When you are prompted to confirm the deletion, click Yes.
- Exit Registry Editor.
- Restart the computer.
This solution has worked twice for me, I hope it works for. Hat tip to: http://forums.techarena.in/windows-software/1233479.htm
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