First, to check whether the Add/Remove applet is alive and well, go to Start>Run, type in "appwiz.cpl" (without the quotes) and click OK (or press Enter).
If the Add/Remove applet starts, then it's a problem with the shortcuts. The easiest and most immediate way to fix it is to go to C:\Windows\System32 folder, find the appwiz.cpl file and put a shortcut to it somewhere handy.
If it doesn't start, you can try replacing it with a new copy through System File Checker. Rather than running the whole SFC routine, you can go to Start>Run, type in "msconfig" (without the quotes), click OK and on the General tab, click the "Expand File" button. Tell it you want to extract appwiz.cpl, tell it to extract it from either C:\I386 or your XP CD (which you'll need to put in the CD drive) and tell it to extract it to C:\Windows\System32.
If the Add/Remove applet starts, then it's a problem with the shortcuts. The easiest and most immediate way to fix it is to go to C:\Windows\System32 folder, find the appwiz.cpl file and put a shortcut to it somewhere handy.
If it doesn't start, you can try replacing it with a new copy through System File Checker. Rather than running the whole SFC routine, you can go to Start>Run, type in "msconfig" (without the quotes), click OK and on the General tab, click the "Expand File" button. Tell it you want to extract appwiz.cpl, tell it to extract it from either C:\I386 or your XP CD (which you'll need to put in the CD drive) and tell it to extract it to C:\Windows\System32.
On my PC I couldn't find the i386 folder so I opted to re-image since it had other issues as well.
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